Questions/ Answers
- WHERE DO YOU SHIP?
- WHAT ARE THE DELIVERY TIMES?
- HOW CAN I CHANGE MY ORDER?
- WHAT ARE YOUR RETURN POLICY?
- WHAT PAYMENT METHODS DO YOU ACCEPT?
- HOW CAN I BE SURE THAT MY PAYMENT IS SECURE ?
We currently ship all over the world. We work with various shipping partners, which allows us to deliver to you wherever you are.
Your order will be delivered to you in 7 to 14 business days. We always doing our best to deliver you as soon as possible.
We’re unable to make any changes to your order once it's marked as FULFILLED, this includes the following:
Changing your item(s)
Delivery/Billing address
Adding item(s) to your order
Shipping method
However, if your order it's marked as UNFULFILLED, you can contact us and we will doing our best to answer you as soon as possible
If you need to review our return policy for any reason, you can click here: https://eternal-london.com/return-policy
We accept all major credit cards (VISA, Mastercard and AMEX). However, we don't accept checks, money orders or bank transfers.
*We also working on the implantation of PayPal on our platform.
When you buy online using your credit card, all your information is entered into a secure SSL web page. Your information is then encrypted by SSL and sent directly to our payment service provider's network, where your card and transaction are authorized and approved. However, your credit card information isn't stored on our servers in any way.
Do you have another question?
You have just consulted the FAQ above and you do not find an answer to your question, do not hesitate to contact us by email at support@eternal-london.com or via the form below. A member of our team will answer you within 24 to 48 hours, never more