ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase in our shop, as part of our purchase and sale process, we collect the personal information you provide to us, such as your name, address and email address.
When you browse our shop, we also automatically receive the Internet Protocol address (IP address) from your computer, which allows us to get more details about the browser and operating system you are using.
E-mail marketing (if applicable): With your permission, we may send you e-mails about our store, new products and other updates.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, plan a delivery or return a purchase, we assume that you consent to our collection of your information and use it solely for that purpose.
If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will directly ask for your explicit consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If having given us your consent, you change the mind and do not agree any more that we could contact you, gather your information or disclose them, you can notify us of it by contacting us in info@Eternal-London.com
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 - SHOPIFY
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.
If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). The information about your purchase transaction is kept as long as necessary to finalize your order. Once your order is finalized, the purchase transaction information is deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Board, which is the result of a joint effort by companies such as Visa, MasterCard, American Express and Discover.
The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you carefully read their privacy policies so that you can understand how they will process your personal information.
It should not be forgotten that some suppliers may be located or have facilities in a jurisdiction other than yours or ours. So if you decide to pursue a transaction that requires the services of a third-party supplier, your information could then be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under United States law, including the Patriot Act.
You may be prompted to leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 - SAFETY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with type AES-256 encryption. Although no method of Internet transmission or electronic storage is 100% safe, we follow all the requirements of the PCI-DSS standard and implement additional standards generally recognized by the industry.
CONTROL FILES (COOKIES)
Here is a list of cookies we use. We have listed them here so that you can choose whether you want to allow them or not.
_session_id, a unique session identifier, allows Shopify to store information about your session (referent, return page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data withheld, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to a shop per single customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
Storefront_digest, unique identifier, indefinite if the shop has a password, it is used to know if the current visitor has access.
ARTICLE 7 - AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your State or province of residence, and that you have given us your consent to allow any person of minor age dependent on you to use this website.
If our store is acquired by or merged with another business, your information could be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT DETAILS
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or simply wish to have more information, contact our Privacy Standards Officer at info@Eternal-London.com